In short

Mobility Parc only collects and information you choose to give us, and processes it with your consent or on legal basis. We collect as little personal information as we can to allow us to provide our services. Personal information is not sold to third parties and is used and processed as described on this page.

We comply with the EU’s Privacy Shield framework and the General Data Protection Regulation (GDPR). We provide the same level of privacy protection regardless of your country of origin or location.

Information collected by Mobility Parc

Information from website browsers

If you’re browsing Mobility Parc websites, we rely on cookies, server logs to automatically collect basic information about the visitor.

This information includes the language preference,and the date and time of each request. We also collect potentially personally-identifying information such as IP addresses.

Information from users with Mobility Parc accounts

On account creation, we ask for the following information:

  • Email address
  • Password
  • Full name and/or company name
  • Billing address
  • Phone number

If you contact us from our website’s contact form or our support platform, we keep a copy of your communications with us. We also keep a copy of all communication we send you that is related to the providing of our services.

Use of collected information

We use the personal information we collect from you for the following purposes:

  • To deal with your requests
  • To provide you with information and access to resources that you have requested from us
  • To provide you with technical support
  • To improve our website’s and apps performance and efficiency in assisting you with the use of our products
  • For intrusion and misuse detection and securing access to our systems as well as enforcing our Terms of Service
  • To improve our efficiency with customer service, content and functionality of our offering, to better understand our users’s needs and for general business management.
  • To send important email notifications related to your use of the service.

Protection of information

Safe handling of your personal information when it’s entered, submitted or accessed is ensured by the use of TLS for all communications over the network.

Furthermore, we rely on PCI-compliant payment providers and do not store financial or credit card information on our servers. Identification of your account between Mobility Parc and the credit card processor is done through an anonymized token that we exchange in an encrypted way.

Our data isn’t encrypted at-rest, however we insure control access to the datacenter locations with physical and network security.


We use cookies and affiliated technologies such as localStorage to keep you logged in on our web properties and remembering your preferences.

Mobiltiy Parc does not use the cookies for any tracking purpose.

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. More specifically, we use cookies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookie Subgroup


Cookies used

Cookie for server session

1st Party

These cookies are needed for the app function.

Third-party providers

Mobility Parc relies on third-party providers to fullfill its services. Mobility Parc hence forwards data about its Clients to these providers. Under no circumstances is data uploaded by Clients to Mobility Parc services transferred to these providers.

Name of provider




Payment Service Provider



Payment Service Provider



Payment Service Provider



Push Notification

United States

Children under 16

If you are a child under the age of 16, you may not have an Mobility Parc account. Mobility Parc does not collect information about users’ age, but if we learn that you are a user who is under the age of 16, we will terminate your account.

Exercise of rights

As an Mobility Parc Client, you are entitled to exercising the following rights with regard to the personal data Mobility Parc holds about you:

  • Right of information
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to not to be subject to a decision based solely on automated processing.

Data subjects can exercise their rights by sending an email to All enquiries will be handled by the Mobility Parc team under supervision of the Mobility Parc Data Privacy Officer.